Garden Goods

Jaclyn Marie 4 months ago

I’ve only visited this store once, and during that trip I purchased several plants. While I was there, I specifically asked for help finding the correct type of lavender for culinary use—English lavender. Unfortunately, I was sold the wrong variety: French lavender. While they may sound similar, they are completely different plants with very different culinary uses (and taste—iykyk). Once I realized the mistake on a plant that cost less than $10, I did what most people would do in that situation—I called the store to ask about an exchange, replacement, or refund, whatever they preferred. I don’t grow this variety, I don’t have space for it, and I don’t use it. I didn’t expect the response I received. After being transferred between three people, disconnected, and having to call back, I finally spoke with the owner. She asked for a full rundown of the “situation,” which I provided, though it felt excessive for such a small purchase. I was also asked to describe the employee who helped me, which added to the frustration. At first, I was told all sales were final and nothing would be done. Eventually, I was offered half off the correct lavender plant—the one I originally came in fo

Dawn Cooley 4 months ago

I went to Garden Goods with a specific list of plants I wanted to buy. I ran into Elyse who works there. What a gem she is! She found everything on my list, told me what to expect after planting , carried my things to the check out and then carried it to my car. Wow!! I could not have had a better experience. If you want to be treated well look up Elyse the self described plant nerd. She is AMAZING!

Shawn Roach 11 months ago

I called with a plant I’d received as a gift and wasn’t sure how to care for as winter approaches, and the team could not have been more helpful. They listened to what was going on, asked smart questions about lighting, watering, and potting mix, and then walked me through exactly what to do. Their advice was friendly, confident, and easy to follow. Best part: they had everything I needed in stock, and pickup was quick. They even gave me a few pro tips for ongoing care. I feel I got more value out my experience at the store than any other plant nursery or gardening center in Traverse City. And they had seasonal decorations too! If you want expert guidance and a genuinely friendly experience, call Garden Goods. Highly recommend.

Kasey Chappel Edited 3 years ago

Absolutely gorgeous store with everything you need for indoor and outdoor planting. Amazingly huge property with a Huge selection and a Wonderful knowledgeable staff. Great prices too! Stop by I highly recommend it.

Brie Blue 5 years ago

This is a wonderful local nursery that has everything you need to get started gardening, both indoors and out. No leaf blowers or wheelbarrows, but every kind of gardening glove and container you could want. Plus helpful and friendly advice from all of their staff! I felt cared for and heard when I asked for advice, and they didn't make me feel weird or dumb. They had a lot of spring things out (Easter decor and springtime wreaths) but I can't wait to visit here in every season!